No way! Way! Dude!
I have to admit that this Wall Street Journal article came as somewhat of a surprise to me; not because I don't believe in the reputation of the company that I work for but because it is being acknowledged through several studies external to Microsoft.
That being said, we still have a long way to go and a steep hill to climb as we try to uphold the expectations of our customers and our partners. Earning the trust of my ISV partners is something I strive for with each interaction — every meeting, every email, every phone conversation.
Do you see something at Microsoft that needs fixing? How can we be a more trusted partner? Let me know and I'll do what I can to fix it.